How can we help you?
Find quick answers to your questions about orders, returns, payment and more.
Searching...
Search results
⭐ Special service at karinex
The cancellation period is 100 days from receipt of the goods - significantly longer than legally required!
Help categories
Order & Payment
Everything about the ordering process, payment methods and invoices
Shipping & Delivery
Information on delivery times, shipping costs and shipment tracking
Returns & Exchanges
This is how easy returns and cancellations work
Digital products
Downloads, access and problems with digital articles
My account
Customer account, password reset and profile editing
Security & Data Protection
How we protect your data and shop securely
